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FAQ

Almost everything you ever wanted to know about products, orders, shipments, and payments—without having to ask your mom.
Products
How do your shirts fit?

We print our designs on the good stuff—Comfort Colors and Bella Canvas—because your shirts should feel as awesome as they look. Comfort Colors has that relaxed, lived-in vibe, while Bella Canvas is a true unisex fit with a slightly slimmer cut in the arms and waist. Want the nitty-gritty details? Click the 'Details' tab on any product page for fabric info, care tips, and all the t-shirt specifics you never knew you needed.

Are your stickers suited for the outdoors?

Yes! Our stickers are 100% waterproof. Stick ’em on your water bottle, car, kayak, or cat (not guaranteed to stick to a cat).

Where are you shirt printed?

The majority of our shirts are printed right here in Chattanooga, TN by our friends at Neat Pony. Some of our older designs are Printed On Demand which allows us to focus on new designs.

How are your shirts printed?

Our shirts are screen printed with love, sweat, and a dash of magic! Each design gets inked onto the fabric by real humans (no robots here!). It's like giving your shirt a tattoo, but way softer and 100% less painful. The result? Vibrant, durable designs that look good, feel good, and can survive your wildest adventures—whether that's hiking Lookout Mountain or surviving brunch downtown.

Shipping / Returns
What is your return / refund policy?

We stand by our shirts. Well we don't stand by them, we wear them. Moving on.. If your order did not fit, was defective, or you just didn't like it, then we will refund or replace it upon request. No questions asked! Well maybe, we might ask a few questions so we can improve our products.

*All returns, and or refunds must be submitted within 30 days of purchasing the item(s).

View our full Return / Refund Policy here.

General
Where is your store located?

We don't currently have a physical location, but you can find a few of our products at some of our partner locations.

Locals Only 

Four Bridges Outfitters

REI Co-Op

Do you offer wholesale?

Of course! Send us an email at adam@nativemade.co, and we will get you that magic sheet of numbers.

Where did the name NativeMade come from?

NativeMade was born from a love for our community and the place we call home. We’re not an Indigenous-led company, and we recognize that our city’s history isn’t all sunshine and rainbows. When we chose our name back in 2016, it was with the best intentions—to celebrate what it means to be local. To us, that means honoring those who came before, welcoming those who arrived after, and doing our part to make our home better for everyone.