FAQ
Answers to most common questions about products, orders, shipments, and payments.
Products
Our designs are printed on two types of shirts, Bella Canvas, and Next Level. Bella Canvas is a true unisex shirt so it will be slightly slimmer in the arms and waist, whereas Next Level will run a bit larger in both. If you click the "Details" tab when you are on a product page you will find specific fabric details, product care, and t-shirt brand information.
Brief and clear answer
The majority of our shirts are printed right here in Chattanooga, TN by our friends at Neat Pony. Some of our older designs are Printed On Demand which allows us to focus on new designs.
Our shirts are screen printed with love, sweat, and a dash of magic! Each design gets inked onto the fabric by real humans (no robots here!). It's like giving your shirt a tattoo, but way softer and 100% less painful. The result? Vibrant, durable designs that look good, feel good, and can survive your wildest adventures—whether that's hiking Lookout Mountain or surviving brunch downtown.
Shipping / Returns
We stand by our shirts. Well we don't stand by them, we wear them. Moving on.. If your order did not fit, was defective, or you just didn't like it, then we will refund or replace it upon request. No questions asked! Well maybe, we might ask a few questions so we can improve our products.
*All returns, and or refunds must be submitted within 30 days of purchasing the item(s).
View our full Return / Refund Policy here.
General
We don't currently have a physical location, but you can find a few of our products at some of our partner locations.
Of course! Send us an email at adam@nativemade.co, and we will get you that magic sheet of numbers.
NativeMade was founded because of the love for our community and the place we call home. We do not claim to be an Indigenous-led company, and we are aware that the brand was founded in a city with a dark history. We named our company with positive intent back in 2016 to highlight what is means to be a local. We strive to be an inclusive and positive influence in our local community.